Chapter 9: Organising

Contents

1. Importance of Organising

2. Steps in the process of Organising

3. Formal & Informal Organisation

4. Organisation Structure – definition & features with conceptual points to remember

5. Line Organisation- definition & features

6. Line & Staff Organisation- definition, features and example of structure

7. Functional Organisation- definition, features and example of structure

8. Divisional Organisation- definition, features and example of structure

9. Delegation of authority

• definition
• characteristics
• advantages
• process with steps heading
• Elements – definitions with features

10. Centralisation & decentralisation

11. Important Questions